Our experience shows that understanding of self, others and the working context enables people to develop healthy working relationships, engage with the organisation and achieve great things. Managers and leaders with self-awareness are able to flex their style to suit the situations and individuals they work with and to motivate and empower. An absence of these conditions is characteristic of departments or whole organisations where productivity and morale are low and staff are stressed and demoralised.
We use a variety of models in our work. Key among them is Functional Fluency and TIFF profiling which describe the behaviours which are characteristic of thriving human relationships. This emotionally intelligent model describes the proportion of energy given to effective and ineffective relationship behaviours and how to direct energy into building constructive relationships as a Manager/Leader or as a colleague.
I have been facilitating people in their performance development and personal development since 1990. As well as independent consultancy work for a wide range of organisations, I was a Staff and Organisational Development Consultant at Oxford Brookes University from 2010-17. I developed and delivered an ILM Coaching and Mentoring Level 5 course and the Brookes Leadership programme. At the heart of the latter is the model of Functional Fluency which demonstrates effective leadership and management behaviours.
From my own learning and experience, I have found there are three main areas which people at any level may need to address to learn and make changes:
In my work I make use of psychological resources such as cognitive-behavioural techniques, personality profiling and Transactional Analysis as well as skills teaching. I have been privileged to work with some of the leading personal development trainers in the world and I regularly extend my skills with research and training.
I am licensed to provide profiling with the TIFF behavioural profiling tool and the Myers Briggs Personality Type Indicator (MBTI)
I am a trained mediator, specialising in workplace mediation.
My qualifications include: